support

Avangard Solutions provides comprehensive support for all products and solutions offered by the company. We are committed to maximum customer satisfaction and take proactive measures to eliminate issues of any aspect.

 

To best meet our customers’ needs we offer several support packages as well as training and professional services.

 

The AVA VoIP support team is dedicated to provide timely and high-quality technical assistance to our customers.

 

Our support services include all essential activities needed to make sure that our VoIP billing and switching solution is deployed, maintained and upgraded in an efficient and effective way.

Professional Services
Our professional services include developing new applications, maintaining existing applications, porting applications to new platforms or maintaining applications.
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Support Process
The AVA VoIP support issues are handled through a ticketing system, IM, or telephone depending on the purchased support package.
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Releases and Updates
Our team is constantly working on enhancing the AVAVoIP features. We listen to our customers and reflect new business requirements into the product’s core or add-on functionalities.
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Training Services
Our staff is dedicated to support clients, resellers, and system integrators with comprehensive hands-on training providing the skills necessary to install, administer and maintain the AVA VoIP platform.
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Support Packages
 

AVA VoIP support services are by subscription – AVA VoIP customers can purchase the support package that best meets their needs.

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