Rating and billing

AVAVoIP offers a comprehensive rating and billing functionality. The platform supports all the standard billing methods such as connect fee, disconnect surcharge, initial intervals, increment intervals, etc. The system also supports advanced billing methods such as week and weekend days, peak and off-peak hours, tariff start and end date, etc. Moreover, AVAVoIP offers flexible billing functionality for prepaid customers (minimum balance to make call, critical balance) as well as for  postpaid customers (credit limit, critical balance).
Destinations and Prefixes Management
The Destinations management functionality allows system providers to build and maintain a single coherent nomenclature of destination prefixes and names used throughout the platform.
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Subscription Plans
The Subscription Plan is the offer package which service providers extend to their customers. The subscription plan associates metered usage charges with tariffs for rating, various recurring and one time charges, surcharges, taxes and usage counters.
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Surcharges
Surcharges are special type of fees which are added on top of other fees or charges. AVAVoIP introduced the concept of surcharge to allow services providers to address the constantly changing legal environment in the VoIP world.
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Invoicing
AVAVoIP dynamically generates customer invoices based on the types of charges created in the subscription plans.
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Tariffs
AVAVoIP provides a comprehensive tariff management functionality for both Customer billing and Provider costing:
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Custom Charges
This component enables management of custom recurring or one time charges and fees.
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Usage Counters
The Usage Counters component enables the usage of custom volume and occurrence counters (volume-based billing).
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Taxation
AVAVoIP enables service providers to setup and manage the most complex taxation cases.
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